Privacy Policy
At Qinelle, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.
By using our website, you agree to the practices described in this policy.
Who We Are
This website is operated by Qinelle. If you have any questions about this Privacy Policy or how your information is handled, please contact us at: support@qinelle.com
Information We Collect
Personal Information You Provide
Payment Information
When you make a purchase, payment information is processed securely through our payment providers. We do not store your full credit card details on our website.
Automatically Collected Information
How We Use Your Information
If you subscribe to our marketing emails, we may also use your email address to send promotional updates, new arrivals, or special offers. You can unsubscribe at any time.
How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business, such as:
These third parties receive only the information needed to perform their services.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies may be used to:
You can control or disable cookies through your browser settings, but some parts of the site may not function properly if cookies are disabled.
Analytics and Advertising
We may use third-party tools such as analytics and advertising services to better understand website traffic, user behavior, and marketing performance. These tools may collect information such as pages visited, browser and device data, actions taken on our website, and interactions with ads or marketing campaigns.
Payment Security
We use secure payment providers to process payments. Payment details entered during checkout are handled through encrypted and secure payment systems.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We encourage customers to use secure networks and protect their account information.
Order and Account Information
If you place an order, we may retain your information as needed to fulfill your purchase, process refunds or returns, provide after-sales service, maintain financial and transaction records, and comply with legal and tax obligations.
If you create an account on our website, you are responsible for keeping your login information secure.
How Long We Retain Your Information
We keep personal information only for as long as necessary to provide our services, operate our business, resolve disputes, comply with legal obligations, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
To make a privacy-related request, please contact us at support@qinelle.com. We may need to verify your identity before processing certain requests.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
Qinelle
support@qinelle.com
Questions about your privacy?
Our team is happy to help with any privacy-related questions or requests.
support@qinelle.com